In the event that an item does not correspond to your expectations or you have simply changed your mind, you can request a return within 14 days of the delivery date.

Product returns

If for any reason the item does not fully satisfy you, you can request a return within 14 days from the delivery date.

If you receive a damaged item, you can ask for it to be repaired, replaced or returned within 14 days of delivery.

Custom made pieces, such as commissioned paintings, cannot be returned or refunded.

The return shipping costs are charged to the customer.

How can I return my order?

After the delivery of an item, it is possible to request a return by sending an email to sivigliart@outlook.it.

The return request must be made within 14 days of delivery. Send us your request before making the return in complete safety.

How does it work?

Once your request has been received, you will be contacted and you will receive information on how to return.

You will receive the return documents with all the relevant information.